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Implementation of Federally Mandated Technology: A Successful Case Study

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This study investigates the challenges and strategies involved in implementing federally mandated technology (FMT) within a distributed Human Health Services organization. Employing a retrospective case study design, the research outlines feedback mechanisms, phased rollout approaches, and utilization data as critical tools for overcoming barriers and achieving successful FMT assimilation. Key insights include strategies to manage resistance, enhance adoption, and institutionalize technology in organizational practices.
Number of pages: 28
T. Janel Paulk, DBA, MBA; Lars Mathiassen, Ph.D. | Georgia State University
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