Remotely Crafting Technology Acceptance: An exploratory study of how job crafting behaviors and remote working influence the perception of technology

This research addresses the increasing prevalence of remote work in the United States, where nearly one-third of workers operate remotely, necessitating effective use of technology to achieve organizational and personal goals. The study investigates the influence of job crafting behaviors on technology acceptance in remote work settings, leveraging the Job Characteristics Model and the Technology Acceptance Model. With data from 291 U.S. remote workers, findings reveal that cognitive and relational crafting behaviors have differing impacts on technology perception. Cognitive crafting adds complexity, reducing perceived ease of use and usefulness, while relational crafting enhances perceived usefulness. Task crafting contributes positively to both perceived ease of use and usefulness. These insights emphasize the importance of tailoring interventions that account for job crafting behaviors to foster better technology acceptance in remote work environments.