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Balancing Surveillance and Autonomy: A Critical Appraisal of Electronic Performance Monitoring in the Workplace

This document critically appraises Electronic Performance Monitoring (EPM) systems and their nuanced effects on task performance, job tension, and organizational trust. It uses a PICO framework to explore if EPM enhances performance without increasing job tension, highlighting the impact of ethical and cultural factors. Recommendations for ethical and transparent implementation of EPM strategies are provided.
Number of pages: 8
Nkosi Leary, Lorry Perkins, Ronald McNeill, Umang Thakkar | Georgia State University, J. Mack Robinson College of Business
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