The adoption of Plug-In Electric Vehicles (PEVs) worldwide has been a key research topic for the past twenty years. Particularly in the United States, we now find ourselves on the other side of the chasm described by Moore’s (2014) adaptation of Rogers’ (2003) technology diffusion curve – at the beginning of the early majority phase. Much of the previous research on PEV adoption was based on data obtained from potential buyers, innovators, and early adopters. This study draws on prior research grounded in the Technology Acceptance Model and the Theory of Planned Behavior to examine PEV adoption in the United States by actual adopters in the early majority. The study incorporates the influence of public policy on PEV adoption, intending to understand how it serves as both a moderator of adoption by the early majority and a direct correlate of it. Secondary data was used to examine the relationship between public policy and PEV adoption in the first part of the study. The research confirmed a positive correlation between public policy (represented by infrastructure deployment and financial incentive strength) and PEV adoption among the early majority. The second part of the dissertation evaluated the relationship between the four components of customer value as defined by Sweeney and Soutar (2021) and PEV adoption. Using survey data from actual adopters, the study yielded mixed results. Only financial incentive positively moderated the relationship between pricing value and PEV adoption. The study did not support the early majority considering quality a significant deciding factor for adoption, and it did not meet the statistical threshold to confirm that the early majority does not consider social benefit a deciding factor. The second study also failed to confirm that public policy influences the relationship between emotional value and PEV adoption. This research provides a fresh perspective on plug-in electric vehicle adoption in the United States by focusing on actual adoption as opposed to intentions to adopt.

This dissertation explores the relationship between diversity characteristics of leadership team members and their impact on strategic change. Using a meta-analytic review approach, it examines specific characteristics such as age, gender, and tenure and evaluates their influence across various industries and organizations. The research provides insights into the double-edged nature of diversity in leadership teams and its implications for strategic decision-making and organizational performance.

A panel discussion exploring strategies, mindsets, and practices to empower DBA students for academic success, including stress management, mentoring, and balancing commitments.

This empirical study investigates two core questions: what is the relationship between Digital Experience, Interpersonal Experience, Total Customer Experience, their impact on Future Customer Engagement and what moderates this relationship. A study of 171 employees at customer organizations of a global financial services company explores the predictive roles of Digital and Interpersonal Experiences, Total Customer Experience, and Future Customer Engagement.

This study explores the role of tacit knowledge within supply chains, emphasizing its importance in fostering organizational learning, collaboration, and competitive advantage. By analyzing various frameworks and applying qualitative methods, it identifies key factors influencing knowledge sharing behaviors.

This research explores the role of intra-team trust and communication in promoting tacit knowledge sharing within supply chains. It examines factors such as team dynamics, trust, and communication, highlighting their impact on effective teamwork and team performance. Using qualitative interviews and a quantitative survey, the study identifies strategies to foster a culture of openness, mutual respect, and skill awareness to enhance collaboration in complex operational environments.

This constructivist grounded theory study investigates how senior HR executives make sense of and cope with widening mandates, regulatory shifts, macroeconomic uncertainty and technological disruption, and how their coping practices shape and are shaped by organizational context. It critically examines job crafting theory, drawing on structuration, sensemaking, identity work, temporal agency, dramaturgical and coping perspectives. Data will come from semi-structured interviews with 20–30 CHROs, Chief People Officers and HR Directors, aiming to extend job crafting research to executive populations where agency is recursive rather than unidirectional.

The fact that a single executive or a small management team must simultaneously handle strategic, tactical, and operational functions is a challenge faced by executives and entrepreneurs in small and medium-sized enterprises (SMEs), whereas their counterparts in large corporations rarely find themselves in such a situation. This article examines the consequences of this situation for leadership effectiveness and organisational performance, using the ‘Think, Design and Do’ triad as an analytical framework to analyse how managerial attention is distributed, and how its bias towards operational execution comes at the expense of strategic clarity and organisational design. This paper argues that the deliberate allocation of time across the three levels is not merely a productivity technique, but a structural leadership discipline with measurable implications for the organisational effectiveness of SMEs. It also incorporates the emerging role of generative artificial intelligence as a facilitating mechanism capable of reducing the cognitive and time burden of low-value operational tasks, thereby creating space for higher-order strategic attention. Finally, this article adopts a practice-based conceptual research approach, grounded in the author’s longitudinal executive experience in the financial and industrial sectors, as well as my previous doctoral research on disruptive entrepreneurship. It proposes a diagnostic framework that includes an ‘Organisational Complexity Index’, a ‘TDD Balance Matrix’ and a task taxonomy to help SME leaders achieve a more effective and sustainable managerial balance. The contribution lies at the intersection of strategic leadership, organisational design and management practice.

Language barriers in healthcare continue to affect the quality of communication for patients with limited English proficiency (LEP). Although professional interpretation services are widely used, less is known about how communication unfolds when interpretation is mediated through video remote interpretation (VRI), particularly in pediatric subspecialty care. This study examines how patients, providers, and language services leaders experience communication during VRI-mediated clinical encounters and identifies themes related to interpretation quality, understanding, and meaning negotiation. Grounded in Communication Accommodation Theory, this study uses a qualitative, multi-method design to examine communication within technology-mediated interpreted encounters. Clinical visits were observed in a pediatric neurology clinic serving Spanish-speaking caregivers of children with complex conditions. Semi-structured interviews were conducted with healthcare providers, language services leaders, and Spanish-speaking caregivers to capture diverse perspectives on interpreted communication. Data were analyzed using an iterative thematic analysis to identify recurring patterns across observations and interviews. The findings reveal that interpreted communication in VRI encounters is shaped by three interrelated domains: interpretive experience and meaning transformation, structural reliance, uncertainty, and risk, and monitoring and adaptive response. Across stakeholder groups, participants described how interpretation actively reshapes meaning, creates conditions of reliance and uncertainty within communication, and prompts both patients and providers to continuously monitor and adjust their communication behaviors to sustain understanding. These findings contribute a conceptual framework that reconceptualizes interpreted clinical communication as a mediated, interactional process rather than a simple translation mechanism. By illuminating how meaning is transformed, how reliance and risk are embedded within communication structures, and how participants adapt in real time, this study provides a foundation for future research on language access and communication within technology-mediated healthcare environments.

This study investigates factors influencing tour operators' selection of secondary destinations in their itineraries. It examines behavioral, normative, and control beliefs impacting decisions and offers insights for enhancing tourism management practices.